Refund and Returns Policy

Refund and Returns Policy

Last updated: 10/07/2025

We want you to be completely satisfied with your purchase. Please read our return and refund policy below.

1. Returns

We accept returns within 14 days of delivery if the item is unused, unopened, and in its original packaging.
Used or opened items cannot be returned for hygienic reasons.

2. Refunds

Once your return is received and inspected, we will send you an email notification.
Approved refunds will be processed to your original payment method within 5–7 business days.

3. Non-Returnable Items

• Opened cosmetics or supplements
• Sale or clearance items
• Gift cards and digital downloads

4. Exchanges

We only replace items if they are defective or damaged upon arrival.
Please contact us at [voye imel sèvis kliyan ou a] with a picture of the issue.

5. Return Shipping

Customers are responsible for return shipping costs unless the product was damaged or incorrect.